Terms of Sale

Linesia Studios is the trading name of Rémy Grisollet, a French sole trader registered with the National Business Register under SIREN 107 509 465 (SIRET 107 509 465 00012), APE code 6201Z, with an address at 1 rue Marguerin, 75014 Paris, France (“Linesia”). Contact: support@linesia.net.

These Terms govern the technical supply and use, on the Linesia Minecraft Bedrock server, of ranks, gems, cosmetics and other digital benefits described in the store. They supplement Tebex's terms of sale without replacing the sales contract entered into with Tebex.

Tebex Limited acts as Merchant of Record and reseller. The sales contract is entered into between the buyer and Tebex. Tebex handles checkout, collection of payment, payment methods, invoicing or sales receipts, and the calculation, collection and remittance of applicable indirect taxes, including VAT where applicable. Tebex's terms are displayed and accepted at checkout.

Once Tebex confirms the order, Linesia technically supplies the benefit to the specified game account. Linesia does not directly collect payment from the consumer and does not issue the invoice for the sale made by Tebex.

Before ordering, each offer specifies its nature, essential features, quantity or duration, price and any restrictions. Benefits are digital, have no physical medium, are personal to the specified game account, cannot be converted into real-world currency and are non-transferable unless the offer expressly states otherwise.

• Compatibility: Minecraft Bedrock Edition in a version supported by the Linesia server, an internet connection and a Microsoft/Xbox account with multiplayer access.
• Identification: the name or identifier requested at checkout must match the account to which the benefit is to be delivered.
• Interoperability: benefits work only within the Linesia environment; they cannot be used in Minecraft Java Edition, on another server or with a third-party service.
• Updates: technical, corrective or security updates may be required to keep the service compatible and conforming.

The total price, currency, taxes and any fees are displayed by Tebex before the order is confirmed. The buyer can review and correct the information entered before confirming the obligation to pay. Available payment methods and fraud checks are handled by Tebex and its providers.

The sales contract is formed under Tebex's terms when Tebex accepts the order and confirms payment. Tebex sends the confirmation and corresponding billing document. An order declined, cancelled or not confirmed by Tebex does not trigger delivery by Linesia.

Delivery is triggered after confirmation from Tebex and consists of crediting or activating the benefit on the specified game account. It normally takes place within a few minutes, without undue delay and no later than the date or within the period stated before ordering. The duration of each benefit is the one displayed in the offer.

If an item is not delivered, is delivered to the wrong account or does not work, promptly contact Linesia support with the Tebex order ID and relevant player name. Never share a password or banking information.

Where a right of withdrawal is provided by applicable law, it must be exercised with the seller, Tebex, in accordance with its terms and the process it makes available. For a consumer subject to European Union law, this period is generally fourteen days from conclusion of the distance contract, subject to any legally applicable exceptions.

If performance of digital content or a digital service is to begin before the end of that period, it can result in loss of the right of withdrawal only where all statutory conditions are met, including the consumer's prior express consent, express acknowledgement of losing the right at the required time, and the corresponding confirmation on a durable medium. These choices must be collected separately at checkout. Merely placing an order, joining the server or receiving the benefit is not an automatic waiver.

All mandatory statutory guarantees applicable to digital content and services remain fully available to the consumer, including the statutory guarantee of conformity and, where applicable, the guarantee against hidden defects. They cover, in particular, supply in accordance with the advertised features, functionality, compatibility, interoperability, agreed continuity and necessary updates for the periods prescribed by law.

Under the sales contract, Tebex remains the seller contact for statutory remedies. Linesia cooperates and handles technical correction, bringing the benefit into conformity or delivering it where the issue concerns the server. Nothing in these Terms limits any remedy, repair, price reduction, termination or refund provided by mandatory law.

Requests concerning payment, invoicing, duplicate charges, withdrawal or refunds must be sent to Tebex, the seller, under its terms of sale. Linesia support can also check delivery and provide relevant technical information.

Tebex's commercial refund terms apply subject to the consumer's mandatory rights. A request is assessed according to its actual reason—non-delivery, non-conformity, error, fraud, withdrawal or another legal ground—and not merely because the purchase is digital.

Use of benefits remains subject to the Terms of Use and server rules. In the event of an established breach, Linesia may take moderation action or suspend access under those terms, in a manner proportionate to the seriousness of the conduct.

A sanction does not, by itself, extinguish mandatory rights under the sales contract, including rights relating to withdrawal where still available, a pre-existing lack of conformity, non-delivery or a refund required by law. The effect of a sanction on a purchase is assessed case by case with Tebex in light of the reason, date and applicable law.

Linesia may change the server for technical, security, balancing or compliance reasons. Such changes must not arbitrarily deprive the buyer of advertised essential features. Where a change significantly affects a digital benefit supplied over time, the notice and remedies required by applicable law will be provided.

The version of the Terms displayed when the order is placed remains the version applicable to that order. A later update does not retroactively reduce acquired rights.

The buyer must have legal capacity to enter into the sales contract. Where a minor player cannot validly purchase alone under the law applicable to them, the order must be placed or authorised by their legal representative. This requirement does not limit any right granted to a minor consumer or their representative.

For a dispute arising from the sales contract, the complaint and consumer mediation process are handled by the seller, Tebex. The details and rules of the competent scheme are those set out in the Tebex terms applicable to the purchase and the consumer's country. Linesia support remains available to provide technical information needed to process the case.

If Linesia were to offer direct sales to consumers in the future, the identity, address and website of the competent consumer mediator would be provided before the sale and in the terms applicable to that direct sale.

The sales contract with Tebex is governed by the law designated in Tebex's terms. Linesia's technical commitments are governed by French law. These choices never deprive consumers of the mandatory protections of their country of habitual residence or the statutory jurisdiction rules available to them.

Before commencing proceedings, the buyer is invited to complain to Tebex about the sale and to Linesia support about technical supply, without this informal step suspending or reducing any statutory time limit or remedy.